Refund policy

GLITZ COUTURE BOUTIQUE RETURN & REFUND POLICY

NEW ARRIVALS / GLITZ ERA

We want you to love your Glitz Couture purchase! Regular-priced merchandise from our new collections is eligible for exchange or store credit only within 7 days of confirmed delivery. We do not issue refunds to the original form of payment.

To be eligible, merchandise must be unworn, unwashed, unused, free of stains, makeup, deodorant, perfume, smoke or other odors, and returned in its original condition with all tags attached.

Customers are responsible for return shipping costs unless Glitz Couture Boutique made an error with the order.

For hygiene reasons, bodysuits, swimwear, undergarments and other intimate items are final sale.

SNATCH & GRAB / SALE & CLEARANCE ITEMS

All items marked Snatch & Grab, Sale, Clearance, or Final Sale are FINAL SALE. These items are not eligible for refunds, returns, exchanges, or store credit.

Please review product descriptions, sizing information and your order carefully before purchasing.

DAMAGED OR INCORRECT ITEMS

If you receive a damaged or incorrect item, please contact us within 48 hours of confirmed delivery. Include your order number and clear photos of the item so we can review the issue.

ORDER CHANGES & CANCELLATIONS

Once an order has entered processing, we cannot guarantee changes or cancellations. Please double-check your size, color, shipping address and order information before completing checkout.

HOW TO REQUEST AN EXCHANGE OR STORE CREDIT